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Algorithms are increasingly treating workers like robots. Canada needs policy to protect them.

An op-ed by Vass Bednar, the executive director of McMaster University’s master of public policy in digital society program. Originally published in the Globe & Mail on March 8, 2021.

Mar 09, 2021

You may have heard about cameras that constantly monitor someone’s movements at work, and clocks that document the time taken to complete every task. Though this extreme surveillance may seem like something that is only happening overseas – think Foxconn factories in China, where workers produce Apple products – human beings being supervised by AI is increasingly a distressing reality for low-wage retail and service workers here in Canada.

While many professionals are working from home and casually ordering food and packages from their laptops, these white-collar workers are so insulated from these “optimizing” practices that they may take for granted that they can be 10 minutes late for work, surf the web now and then, or go to the bathroom whenever they need to without penalty.

 

Read the full article here.