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COVID-19 information and updates

Find the most recent updates here, as well as FAQs and information for students, faculty and staff.

Student Success Online

The Student Success Centre has developed a website with tips for online learning success for students. Co-developed by academic skills experts and University Technology Services (UTS), this is the place to find tips, tools and resources to support student academic success online. 

With enough information and a little bit of guidance, students will be able to take advantage of all the benefits of online learning.

Access the Student Success Centre - Online Learning Support Page

Instructor Resources for Students

Mac 101: Introduction to university life

In July, the Student Success Centre facilitated a week-long program for incoming first-year students: Mac101: Introduction to University Life (July 15–20). Introductory sessions covered learning strategies, skills, programs, tools and campus resources. Session recordings are available on the Student Success Centre website.  

View Mac 101 recordings

Virtual computer access for students via the Library

The Library is providing McMaster users with remote access to dozens of software programs installed on the public computers in Mills, Innis and Thode libraries, as well as to the specialized media creation software available on the computers in the Lyons New Media Centre.

Connect remotely to Library computers

Student technology support and resources

UTS has created a webpage outlining key technology information and resources for students. The page provides online security recommendations, device recommendations, common tools and VPN for international students. This is the one-stop-shop for student technology support at McMaster.

Student technology support and resources

Bookable study spaces

A limited number of bookable study spaces will be available to provide students with physically-distanced workspaces and dependable wi-fi – away from the noise and distractions of their living quarters.

The study space in Mills Library will be available Monday through Friday, from 1pm -5pm, starting Sept. 14.  All visits must be booked in advance (no drop-ins are permitted). Students must wear face masks, complete the COVID-19 Awareness Training in Mosaic in advance, and complete the provincial COVID-19 self-assessment tool one hour before coming to campus. Additional information about how to book the space will be shared soon on the library website. The Health Sciences Library will also open bookable space, beginning Sept. 8.

Additional information about booking and safety requirements will be posted on the Health Sciences Library later this week.  Contact for more information.

Book a study space

Are you an Indigenous student?

Do you lack reliable internet or have other barriers to accessing online courses?

If you are a current Indigenous student at McMaster for the fall 2020 term and do not have reliable internet contact Kari Hill or Jordan Carrier to let us know. There are supports available!

Contact Indigenous Services


Student Wellness Centre

Student Wellness Centre

Student Wellness provides a range of counselling options, medical services and wellness programs so students can get the most out of their McMaster experience.

Archway Program

Archway Program

A McMaster program to support incoming first-year students during these times of uncertainty.

Financial Resources for Students

Financial Resources for Students

Find information on OSAP, scholarships, bursaries, work programs and more.

Emergency Financial Support for Students

Emergency Financial Support for Students

No money for food, rent, utilities or uninsured medical/dental expenses? Pending eviction from your rental residence? Emergency support is available to support you.

Student Technology Overviews

Student views of common online teaching tools

Student Technology Overviews